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Workshop Service
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Field Service
  • We Employ a dedicated Team of factory trained technical staff.
  • They have extensive experience on a wide range of Printers, Multi Function Devices, Cash Registers, Projectors, Electronic Whiteboards, and Plotters.
  • We pride ourselves in providing excellent coverage to not only the Greater Newcastle area, but the Hunter, Nelson Bay, Lemon Tree Passage, Maitland, Singleton, Scone, Upper Central Coast, and Lake Macquarie regions.
  • Dedicated purpose trained call centre staff are available for the logging and allocation of calls, over the phone assistance and advice.
  • Purpose built Software we supply ensures your PC and Network connected devices, monitor and send automated machine status details direct into our Service and support Software.
  • Service Contracts include Preventative Maintenance to your equipment, carried out to Manufacturers specifications and at no additional charge.
  • A Dedicated in house Workshop provides service, support and Warranty repairs to a wide range of small business and home office Printers.
  • Electronic Tracking of our Service Vehicles ensures the prompt dispatch of best qualified and closest available technicians every time.
  • Installation and after sales support, of a range of automated business Solution Software is carried out by our own in house IT certified staff.
  • The convenient Short Term Rental of Multi Function Colour / Monochrome devices are available on demand.
  • We have qualified in house IT staff, and accordingly can provide your business with the added security of a Network support Contract to your devices.  

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